I'm getting the message "There was a problem sending the command to the program" when I try to open a Glass Eye 2000 file. How can I solve this?

This message can appear when you attempt to open a Glass Eye 2000 (.eye) file from outside the program, such as double-clicking an .eye file or opening a file that's attached to an email message.

This is easy to solve. First, locate your Glass Eye 2000 folder, which is probably here:

C:\Dragonfly\Glass Eye 2000

Or if you don't have that folder, then here (or something similar):

C:\Program Files (x86)\Dragonfly\Glass Eye 2000

Next, find the application file called GE2000.exe, which might show as GE2000 depending on your Windows settings. Right-click this file, choose "Properties" from the menu, then select the "Compatibility" tab. Locate the option "Run this program as an administrator" and uncheck it.

Run as Administrator

Click OK, and you're done.