Are there any limitations when using Windows 8 or 10?

  • Enterprise Edition

    The Enterprise Edition runs fine on Windows 8 and Windows 10. Owners of versions earlier than v3.3 will require an update.

  • Professional Plus Edition

    For the Professional Plus Edition to run on Windows 8 and Windows 10, you must first disable the feature that imports and exports these file types: EMF, WMF, DXF, DWG. Very few customers use this feature so most will be unaffected. Also, please know that this fix modifies Glass Eye 2000 only; nothing else on your computer will be affected.

    This import/export feature is already disabled if you have installed from a download only or if you have installed with a CD shipped in 2015 or later. If your software is not shutting down unexpectedly, there is no reason to follow this procedure.

    If you need to disable, please download this file:

    FixWin.exe

    PLEASE NOTE! You must run the downloaded file as an administrator, so don't use the usual "Open" or "Run" commands. Instead, save the file and then open the folder containing your downloaded file. Right-click it and choose "Run as administrator". If you get a security message, click "Yes" to allow the program to run.

    Ever-increasing Windows security might require further confirmations. You might see this warning:

    "Windows SmartScreen prevented an unrecognized app from starting. Running this app might put your PC at risk."

    Should you see this warning, choose "More info" and then click "Run anyway".

    Once the software is running, click the "Fix" button and you're done.

    It currently does not appear that we can offer EMF/WMF/DXF/DWG importing/exporting on Windows 8 and Windows 10, but we will update this FAQ if we are able to do so.

  • Professional Edition
    Standard Edition

    These editions of Glass Eye 2000 run with all their features enabled on Windows 8 and Windows 10, but the procedure provided above for the Professional Plus Edition will be required if you are experiencing unexpected shutdowns.